What is reassign in SAP CA-GTF-RCM - Records and Case Management?

SAP Term: reassign

• Component: CA-GTF-RCM

• Component Name: Records and Case Management

• Description: Recorded change of the unique identifier of an object. The reason the identifier is changed is usually because the contents or organizational assignment of the object has changed. &EXAMPLE& Reassign a file Recorded change to the reference number of a file and unique identifier of the objects contained in the file, for example, cases and documents.

Smart SAP Assistant

• Key Concepts: 
  Reassign is a feature in SAP Records and Case Management (CA-GTF-RCM) that allows users to transfer ownership of a record or case from one user to another. This feature is useful when a user needs to transfer responsibility for a record or case to another user, such as when the original user is no longer available or when the record or case needs to be handled by someone with more expertise. 
  
  How to use it: 
  To reassign a record or case, the user must first select the record or case they wish to reassign. Then, they must select the “Reassign” option from the menu. This will open a window where the user can select the new owner of the record or case. Once the new owner is selected, the user can click “OK” to complete the reassignment process. 
  
  Tips & Tricks: 
  When reassigning a record or case, it is important to make sure that the new owner has all of the necessary information and access rights to properly handle the record or case. Additionally, it is important to make sure that all relevant stakeholders are notified of the reassignment so that everyone is aware of who is responsible for the record or case. 
  
  Related Information: 
  For more information on how to use SAP Records and Case Management, please refer to SAP’s official documentation at https://help.sap.com/viewer/product/CA-GTF-RCM/latest/en-US.