What is 'incoming post' in SAP CA-GTF-RCM - Records and Case Management?

incoming post - Overview

• Component: CA-GTF-RCM

• Component Name: Records and Case Management

• Description: Process, in which documents in the post inbox e-mails, faxes, scanned documents are electronically recorded and forwarded to the persons responsible for administration and processing of incoming post.

incoming post - Details

• 
  Key Concepts: 
  Incoming post is a component of the Records and Case Management (RCM) module in SAP. It is used to manage incoming documents, such as letters, emails, and faxes. It allows users to store, track, and process incoming documents in an organized manner. 
  
  How to use it: 
  Incoming post can be used to store incoming documents in a central repository. Documents can be categorized according to their type and assigned to specific users for processing. Documents can also be tracked and monitored for progress. 
  
  Tips & Tricks: 
  When using incoming post, it is important to ensure that all documents are properly categorized and assigned to the right users. This will help ensure that documents are processed in a timely manner. Additionally, it is important to regularly review the status of documents to ensure that they are being processed correctly. 
  
  Related Information: 
  Incoming post is part of the Records and Case Management (RCM) module in SAP. Other components of RCM include document management, records management, and case management. Additionally, incoming post can be integrated with other SAP modules such as SAP Business Workflow and SAP Business Intelligence.