What is 'search term' in SAP CA-EPT-SMI - Social Media Intelligence Foundation?

search term - Overview

• Component: CA-EPT-SMI

• Component Name: Social Media Intelligence Foundation

• Description: The free text used to filter and harvest data from social medial channels.

search term - Details

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  Key Concepts: 
  Search term is a feature of the SAP CA-EPT-SMI Social Media Intelligence Foundation. It allows users to search for specific topics or keywords in social media conversations. This helps users to quickly identify relevant conversations and gain insights into customer sentiment and preferences. 
  
  How to use it: 
  To use the search term feature, users must first log into the SAP CA-EPT-SMI Social Media Intelligence Foundation. Once logged in, users can enter a keyword or phrase into the search bar. The system will then return a list of conversations that contain the keyword or phrase. Users can then review the conversations to gain insights into customer sentiment and preferences. 
  
  Tips & Tricks: 
  When using the search term feature, it is important to use precise keywords and phrases. This will help ensure that the system returns only relevant conversations. Additionally, users should consider using multiple keywords or phrases when searching for conversations. This will help ensure that all relevant conversations are identified. 
  
  Related Information: 
  The SAP CA-EPT-SMI Social Media Intelligence Foundation also includes features such as sentiment analysis, topic analysis, and influencer identification. These features can be used in conjunction with the search term feature to gain deeper insights into customer sentiment and preferences.