What is 'SAP Qualtrics CX, additional responses' in SAP BV-TECHNOLOGY - Brand Voice - Technology Platform?

SAP Qualtrics CX, additional responses - Overview

• Component: BV-TECHNOLOGY

• Component Name: Brand Voice - Technology Platform

• Description: An option to increase the responses capacity of the core solutions for customers of Customer Experience CX Management solutions from SAP.

SAP Qualtrics CX, additional responses - Details

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  Key Concepts: 
  SAP Qualtrics CX is a customer experience (CX) platform that enables organizations to capture, analyze, and act on customer feedback. It combines the power of Qualtrics’ survey and analytics capabilities with SAP’s enterprise-grade technology to provide a comprehensive solution for understanding customer sentiment and driving customer loyalty. The additional responses component of SAP Qualtrics CX allows organizations to capture additional information from customers in order to gain deeper insights into their experiences. 
  How to Use It: 
  Organizations can use the additional responses component of SAP Qualtrics CX to capture additional information from customers in order to gain deeper insights into their experiences. This can be done by creating custom questions or surveys that ask customers for more detailed information about their experiences. The data collected can then be analyzed to identify trends and patterns in customer behavior, which can be used to inform decisions about how to improve the customer experience. 
  
  Tips & Tricks: 
  When creating custom questions or surveys for the additional responses component of SAP Qualtrics CX, it is important to keep the questions concise and relevant. Additionally, it is important to ensure that the questions are easy to understand and answer, as this will help ensure that customers provide accurate and meaningful responses. 
  
  Related Information: 
  For more information about SAP Qualtrics CX and its additional responses component, please visit the