1. SAP Glossary
  2. Brand Voice - Technology Platform
  3. SAP Conversational AI


What is SAP Conversational AI in SAP BV-TECHNOLOGY - Brand Voice - Technology Platform?


SAP Term: SAP Conversational AI

  • Component: BV-TECHNOLOGY

  • Component Name: Brand Voice - Technology Platform

  • Description: A collection of natural language processing and bot building services that developers and corporations can use to build conversational interfaces or "chat bots" through intent classification, entity detection, question answering, sentiment analysis, and other high-order capabilities. Ready-to-use chat bots are also included. SAP Conversational AI provides a way to build bots that automate conversational interactions through natural language processing within SAP's intelligent technologies offerings, for example. SAP customers and partners are also able to create their own custom bots with this service.


Smart SAP Assistant

  • Key Concepts: 
    SAP Conversational AI is a cloud-based platform that enables businesses to create and deploy conversational AI applications. It provides a suite of tools to build, train, and deploy chatbots and virtual assistants. It also provides an integrated development environment (IDE) for creating and managing chatbot applications.
    
    How to use it: 
    SAP Conversational AI can be used to create and deploy chatbots and virtual assistants for customer service, sales, marketing, and other business processes. It provides an intuitive user interface for creating and managing chatbot applications. It also provides a library of pre-built components that can be used to quickly create custom chatbot applications.
    
    Tips & Tricks: 
    When creating a chatbot application with SAP Conversational AI, it is important to consider the user experience. Make sure the conversation flows naturally and that the user is able to easily understand the conversation. Additionally, it is important to test the application thoroughly before deploying it in production.
    
    Related Information: 
    SAP Conversational AI is part of the SAP BV-TECHNOLOGY Brand Voice - Technology Platform. This platform provides a suite of tools for creating and managing conversational AI applications. Additionally, SAP offers a range of services to help businesses get started with conversational AI.
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