1. SAP Glossary
  2. Brand Voice - Services
  3. SAP Preferred Care


What is SAP Preferred Care in SAP BV-SERVICES-NEW - Brand Voice - Services?


SAP Term: SAP Preferred Care

  • Component: BV-SERVICES-NEW

  • Component Name: Brand Voice - Services

  • Description: Enhanced support offering available on top of an SAP Enterprise Support subscription as a premium add-on for cloud solutions from SAP. On-premise editions are also available for customers with on-premise or hybrid systems transitioning to digital business models. See "SAP Enterprise Support.”


Smart SAP Assistant

  • Key Concepts: 
    SAP Preferred Care is a comprehensive service package that provides customers with access to the latest SAP software, support, and services. It includes proactive monitoring and maintenance of SAP systems, as well as access to the latest software updates and upgrades. It also provides customers with access to a dedicated team of experts who can provide advice and guidance on how to best use SAP software. 
    
    How to Use It: 
    SAP Preferred Care is designed to help customers maximize the value of their SAP investments. Customers can access the service package through their existing SAP account or by signing up for a new account. Once signed up, customers will have access to a range of services, including proactive monitoring and maintenance of their SAP systems, access to the latest software updates and upgrades, and access to a dedicated team of experts who can provide advice and guidance on how to best use SAP software. 
    
    Tips & Tricks: 
    When using SAP Preferred Care, it is important to ensure that all users are properly trained on how to use the service package. Additionally, customers should take advantage of the proactive monitoring and maintenance services provided by SAP Preferred Care in order to ensure that their systems are running optimally. 
    
    Related Information: 
    For more information about SAP Preferred Care, please visit the official website at https://www.sap.com/products/preferred-care.html. Additionally, customers can contact their local SAP representative for more information about how they can benefit from this service package.
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