What is SAP ONE Support in SAP (BV-SERVICES-NEW - Brand Voice - Services)?

SAP Term: SAP ONE Support

• Component: BV-SERVICES-NEW

• Component Name: Brand Voice - Services

• Description: Designed for flexibility and simplification of the customer experience, this program helps deliver a harmonized and integrated support experience to companies of all sizes and across all deployment scenarios – in the cloud, on-premise or in hybrid scenarios. The SAP ONE Support program is available through the SAP Enterprise Support and SAP Preferred Care offerings. See "SAP Enterprise Support” and "SAP Preferred Care.”

Smart SAP Assistant

• Key Concepts: 
  SAP ONE Support is a comprehensive service offering from SAP that provides customers with access to a wide range of services and resources. It includes access to technical support, product updates, and training materials. It also provides customers with access to the SAP ONE Support Portal, which provides a single point of contact for all SAP-related inquiries. 
  
  How to use it: 
  SAP ONE Support can be accessed through the SAP ONE Support Portal. Customers can log in to the portal and submit inquiries or requests for assistance. The portal also provides access to product updates, technical support, and training materials. Customers can also access the SAP ONE Support Knowledge Base, which contains answers to frequently asked questions about SAP products and services. 
  
  Tips & Tricks: 
  When using the SAP ONE Support Portal, customers should make sure to provide as much detail as possible when submitting inquiries or requests for assistance. This will help ensure that the customer receives the most accurate and timely response from SAP. Additionally, customers should take advantage of the Knowledge Base, which contains answers to many common questions about SAP products and services. 
  
  Related Information: 
  For more information about SAP ONE Support, customers can visit the official website at https://www.sap.com/support/services/one-support.html. Additionally, customers can contact their local SAP representative for more information about the services available through SAP ONE Support.