What is SAP Field Service Management in SAP (BV-SCM - Brand Voice - Supply Chain Management)?

SAP Term: SAP Field Service Management

• Component: BV-SCM

• Component Name: Brand Voice - Supply Chain Management

• Description: A cloud solution from acquired company Coresystems that supports field service technicians with real-time, automated workforce scheduling, planning, and dispatching for employees and provides self-service options for field service needs. The offering provides customer businesses with an end-to-end field service management solution that lets end users discover answers on their own, schedule appointments, and get estimated time of arrival ETA data on technician status. It also grants managers more visibility into their field service teams.

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• Key Concepts: 
  SAP Field Service Management is a cloud-based solution that helps organizations manage their field service operations. It provides a comprehensive set of tools to help manage customer service requests, scheduling, and resource management. It also offers analytics and reporting capabilities to help organizations make informed decisions about their field service operations. 
  
  How to use it: 
  SAP Field Service Management can be used to manage customer service requests, scheduling, and resource management. It provides an intuitive user interface that allows users to quickly and easily create and manage customer service requests. Additionally, it provides analytics and reporting capabilities to help organizations make informed decisions about their field service operations. 
  
  Tips & Tricks: 
  When using SAP Field Service Management, it is important to ensure that all customer service requests are properly tracked and managed. Additionally, it is important to ensure that all resources are properly allocated and managed in order to maximize efficiency. Finally, it is important to take advantage of the analytics and reporting capabilities provided by SAP Field Service Management in order to make informed decisions about your field service operations. 
  
  Related Information: 
  For more information on SAP Field Service Management, please visit the official SAP website at https://www.sap.com/products/field-service-management.html. Additionally, there are a number of online resources available that provide helpful tips and tricks for using SAP Field Service Management.