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Component: BV-NON-PRODUCT
Component Name: Brand Voice - Non-Product
Description: Part of the Customer Influence program, this offering provides customers the opportunity to suggest improvements to SAP products directly to the development teams. It is specifically aimed at customers using newer SAP products and cloud solutions that require an open channel with customers for the continuous collection of improvement requests and resolutions. It is similar to the SAP Customer Connection program, which is targeted at customers using on-premise products in maintenance. See "Customer Influence.”
Key Concepts: SAP Continuous Influence is a platform that enables customers to interact with SAP products and services in real-time. It allows customers to provide feedback, ask questions, and share their experiences with SAP products and services. The BV-NON-PRODUCT Brand Voice - Non-Product component of SAP Continuous Influence is a tool that allows customers to provide feedback on non-product related topics such as customer service, marketing, and other topics related to the SAP brand. How to Use It: SAP Continuous Influence can be accessed through the SAP Support Portal. Once logged in, customers can select the BV-NON-PRODUCT Brand Voice - Non-Product component to provide feedback on non-product related topics. Customers can also use the platform to ask questions and share their experiences with SAP products and services. Tips & Tricks: When providing feedback on non-product related topics, it is important to be as specific as possible. This will help ensure that your feedback is accurately captured and addressed by the appropriate team. Additionally, it is important to be respectful when providing feedback or asking questions as this will help ensure that your feedback is taken seriously. Related Information: For more information about SAP Continuous Influence, please visit the SAP Support Portal or contact your local SAP representative. Additionally, you can find more information about the BV-NON-PRODUCT Brand Voice - Non-Product component of SAP Continuous Influence on the official SAP website.