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  1. SAP Glossary
  2. Brand Voice - Non-Product
  3. Customer Influence


What is Customer Influence in SAP BV-NON-PRODUCT - Brand Voice - Non-Product?


SAP Term: Customer Influence

  • Component: BV-NON-PRODUCT

  • Component Name: Brand Voice - Non-Product

  • Description: Overall customer program made up of four different offerings that enable SAP customers to influence and adopt SAP innovations throughout the product lifecycle, at no extra charge. See "SAP Customer Connection,” "SAP Customer Engagement Initiative,” "SAP Continuous Influence,” and "SAP Early Adopter Care.”


Smart SAP Assistant

  • Key Concepts: 
    Customer Influence is a component of SAP’s Brand Voice - Non-Product. It is a tool that allows customers to provide feedback and influence the development of SAP products and services. This feedback can be used to shape the direction of product development, customer service, and marketing initiatives. 
    
    How to use it: 
    Customer Influence can be used by customers to provide feedback on their experiences with SAP products and services. This feedback can be used to inform product development, customer service, and marketing initiatives. Customers can provide feedback through surveys, forums, and other online channels. 
    
    Tips & Tricks: 
    When providing feedback through Customer Influence, it is important to be as detailed as possible. This will help SAP better understand the customer’s experience and use the feedback to make improvements. Additionally, customers should be aware that their feedback may be shared with other customers or used in marketing materials. 
    
    Related Information: 
    For more information about Customer Influence, please visit the SAP website at https://www.sap.com/products/customer-influence.html. Additionally, customers can find more information about SAP’s Brand Voice - Non-Product at https://www.sap.com/products/brand-voice-non-product.html.
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