What is SAP Upscale Commerce in SAP (BV-CRM - Brand Voice - Customer Relationship Management)?

SAP Term: SAP Upscale Commerce

• Component: BV-CRM

• Component Name: Brand Voice - Customer Relationship Management

• Description: Next-generation cloud commerce solution to enable rapid deployment and consumption. It is targeted to midmarket consumer products and retail customers as well as direct-toconsumer companies looking to deploy a fast and highly engaging commerce experience. Built for a mobile-first consumer with rich AI-powered experiences, it can be deployed quickly. Launched in 2018, it is initially available only in North America but planned to expand globally in the future.

Smart SAP Assistant

• Key Concepts: 
  SAP Upscale Commerce is a component of the BV-CRM Brand Voice - Customer Relationship Management suite. It is a cloud-based platform that enables businesses to create and manage their online presence, including e-commerce, customer service, and marketing activities. It provides a comprehensive set of tools to help businesses create and manage their online presence, including e-commerce, customer service, and marketing activities. 
  
  How to use it: 
  SAP Upscale Commerce provides a range of features to help businesses create and manage their online presence. These include the ability to create an online store, manage customer relationships, and track sales and marketing activities. It also provides tools for creating product catalogs, managing inventory, and tracking customer orders. Additionally, it offers analytics tools to help businesses understand customer behavior and optimize their online presence. 
  
  Tips & Tricks: 
  When using SAP Upscale Commerce, it is important to ensure that all customer data is secure and protected. Additionally, businesses should take advantage of the analytics tools provided by the platform to gain insights into customer behavior and optimize their online presence. Finally, businesses should regularly review their product catalogs and inventory levels to ensure they are up-to-date. 
  
  Related Information: 
  SAP Upscale Commerce is part of the BV-CRM Brand Voice - Customer Relationship Management suite. Other components of this suite include SAP Hybris Cloud for Customer (C4C), SAP Hybris Marketing (HMC), SAP Hybris Commerce (HCC), SAP Hybris Service (HSC), and SAP Hybris Billing (HB). Additionally, SAP Upscale Commerce integrates with other SAP products such as SAP ERP and SAP HANA.