What is 'SAP Commerce Marketplace Management by Mirakl' in SAP BV-CRM - Brand Voice - Customer Relationship Management?

SAP Commerce Marketplace Management by Mirakl - Overview

• Component: BV-CRM

• Component Name: Brand Voice - Customer Relationship Management

• Description: An online marketplace solution used by retailers, wholesalers and brands, B2B or B2C, to create, launch, and operate thei own online marketplace and increase their online assortment, revenue, and margin while reducinginventory risk.

SAP Commerce Marketplace Management by Mirakl - Details

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  Key Concepts: 
  SAP Commerce Marketplace Management by Mirakl is a cloud-based solution that enables businesses to create and manage their own online marketplace. It provides a comprehensive suite of tools to help businesses manage their marketplace, including product catalogs, pricing, order management, customer service, and analytics. The BV-CRM Brand Voice - Customer Relationship Management component of the solution helps businesses to create and manage relationships with customers, partners, and suppliers. 
  
  How to use it: 
  The BV-CRM Brand Voice - Customer Relationship Management component of SAP Commerce Marketplace Management by Mirakl can be used to create and manage relationships with customers, partners, and suppliers. It provides tools for managing customer profiles, tracking customer interactions, creating customer loyalty programs, and managing customer feedback. It also provides tools for managing partner relationships, such as tracking partner performance and providing incentives for partners. Finally, it provides tools for managing supplier relationships, such as tracking supplier performance and providing incentives for suppliers. 
  
  Tips & Tricks: 
  When using the BV-CRM Brand Voice - Customer Relationship Management component of SAP Commerce Marketplace Management by Mirakl, it is important to ensure that customer profiles are up-to-date and accurate. This will help ensure that customers receive the best possible service. Additionally, it is important to track customer interactions in order to better understand customer needs and preferences. Finally, it is important to provide incentives