What is SAP Commerce Cloud, telco and utilities accelerator, GMV, access in SAP BV-CRM - Brand Voice - Customer Relationship Management?

SAP Term: SAP Commerce Cloud, telco and utilities accelerator, GMV, access

• Component: BV-CRM

• Component Name: Brand Voice - Customer Relationship Management

• Description: An access variant for the Gross Merchandise Value GMV option for SAP Commerce Cloud, telco and utilities accelerator.

Smart SAP Assistant

• Key Concepts: 
  SAP Commerce Cloud is a cloud-based e-commerce platform that enables businesses to create and manage digital commerce experiences. The telco and utilities accelerator is a set of pre-built components that enable businesses to quickly and easily build digital commerce experiences for the telecommunications and utilities industries. GMV stands for Gross Merchandise Value, which is the total value of goods sold through an e-commerce platform. Access Component: BV-CRM Brand Voice - Customer Relationship Management is a component of SAP Commerce Cloud that enables businesses to create personalized customer experiences by leveraging customer data. 
  
  How to use it: 
  SAP Commerce Cloud can be used to create and manage digital commerce experiences for businesses. The telco and utilities accelerator can be used to quickly and easily build digital commerce experiences for the telecommunications and utilities industries. GMV can be used to measure the total value of goods sold through an e-commerce platform. Access Component: BV-CRM Brand Voice - Customer Relationship Management can be used to create personalized customer experiences by leveraging customer data. 
  
  Tips & Tricks: 
  When using SAP Commerce Cloud, it is important to ensure that all customer data is secure and protected. When using the telco and utilities accelerator, it is important to ensure that all components are properly configured for the specific industry. When measuring GMV, it is important to ensure that all sales are accurately tracked and reported. When using Access Component: BV-CRM Brand Voice - Customer Relationship Management, it is important to ensure that all customer data is properly segmented and analyzed in order to create personalized customer experiences. 
  
  Related Information: 
  For more information on SAP Commerce Cloud, please visit https://www.sap.com/products/commerce-cloud.html. For more information on the telco and utilities accelerator, please visit https://www.sap.com/products/telco-utilities-accelerator.html. For more information on GMV, please visit https://en.wikipedia.org/wiki/Gross_merchandise_value. For more information on Access Component: BV-CRM Brand Voice - Customer Relationship Management, please visit https://help.sap.com/viewer/product/SAP_COMMERCE_CLOUD/1905/en-US/bvcrmbrandvoicecrmcomponentoverview_1905_en_US_1H2020?q=bvcrmbrandvoicecrmcomponentoverview&language=en&release=1905&version=1H2020&context=default&extension=pdf&anchor=H1_1H2020_EN_US_1H2020#H1_1H2020_EN_US_1H2020