What is Administration in SAP (BV-CRM - Brand Voice - Customer Relationship Management)?

SAP Term: Administration

• Component: BV-CRM

• Component Name: Brand Voice - Customer Relationship Management

• Description: A service for SAP Omnichannel Promotion Pricing to delete obsolete promotions and regular prices in your cloud environment. You can delete your data by using various filters, for example, the expiry date.

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• Key Concepts: 
  Administration Component is a part of the SAP BV-CRM Brand Voice - Customer Relationship Management solution. It provides a comprehensive set of tools to manage customer relationships, including customer segmentation, customer data management, and customer service. It also provides a platform for creating and managing marketing campaigns. 
  
  How to use it: 
  Administration Component can be used to manage customer relationships by segmenting customers into different groups based on their needs and preferences. It also allows users to manage customer data, such as contact information, purchase history, and preferences. Additionally, it provides a platform for creating and managing marketing campaigns. 
  
  Tips & Tricks: 
  When using Administration Component, it is important to ensure that customer data is kept up-to-date and accurate. Additionally, it is important to create marketing campaigns that are tailored to the needs of each customer segment. 
  
  Related Information: 
  Administration Component is part of the SAP BV-CRM Brand Voice - Customer Relationship Management solution. Other components of this solution include Salesforce Automation, Social Media Management, and Analytics & Reporting.