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Key Concepts: A workflow step is a component of a workflow in SAP Concur Expense. It is a set of instructions that define the actions that need to be taken in order to complete a task. Workflow steps can be used to automate processes, such as approving an expense report or creating a payment request. How to use it: Workflow steps can be used to create a workflow in SAP Concur Expense. To create a workflow, you will need to define the steps that need to be taken in order to complete the task. This includes defining the actions that need to be taken, such as approving an expense report or creating a payment request. Once the workflow is created, it can be triggered by an event, such as an expense report being submitted or a payment request being approved. Tips & Tricks: When creating a workflow step, it is important to consider the order of the steps and how they will interact with each other. For example, if you have two steps that both need to be completed before the workflow can move on, you should make sure that they are both triggered at the same time. Additionally, it is important to consider how long each step will take and if there are any dependencies between them. Related Information: For more information on creating workflows in SAP Concur Expense, please refer to the official documentation here: https://help.sap.com/viewer/product/CONCUR_EXPENSE/Cloud/en-US