What is 'class of service' in SAP BNS-CON - Concur?

class of service - Overview

• Component: BNS-CON

• Component Name: Concur

• Description: An airline class of service, such as first, business, or coach.

class of service - Details

• 
  Key Concepts: 
  Class of Service is a feature in SAP BNS-CON Concur that allows users to assign different levels of service to different types of customers. This feature allows users to prioritize customer service requests based on the customer's class of service. 
  
  How to use it: 
  To use the Class of Service feature, users must first create a class of service for each customer type. This can be done by assigning a priority level to each customer type. Once the classes of service have been created, users can assign customers to the appropriate class of service. 
  
  Tips & Tricks: 
  When creating classes of service, it is important to consider the customer's needs and preferences. For example, if a customer requires a higher level of service, they should be assigned to a higher priority class of service. Additionally, it is important to consider the resources available when assigning customers to classes of service. 
  
  Related Information: 
  For more information on using the Class of Service feature in SAP BNS-CON Concur, please refer to the official documentation provided by SAP. Additionally, there are many online resources available that provide tips and tricks for using this feature.