What is dual tone multi-frequency in SAP BC-SRV-NWV - SAP NetWeaver Voice?

SAP Term: dual tone multi-frequency

• Component: BC-SRV-NWV

• Component Name: SAP NetWeaver Voice

• Description: The technical term describing touch-tone dialing on a telephone. It is essentially the combining of two tones: one low frequency and one high frequency.

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• Key Concepts: 
  Dual Tone Multi-Frequency (DTMF) is a signaling system used in telecommunication networks to send and receive information. It is used to control the operation of a telephone exchange, and is also used in automated telephone systems such as voice mail systems. In SAP NetWeaver Voice, DTMF is used to control the operation of the voice mail system. 
  
  How to use it: 
  In order to use DTMF in SAP NetWeaver Voice, you must first configure the system to recognize the tones. This can be done by setting up a DTMF profile in the system settings. Once this is done, you can then use the tones to control the operation of the voice mail system. For example, you can use the tones to select menu options, enter data, or initiate a call. 
  
  Tips & Tricks: 
  When using DTMF in SAP NetWeaver Voice, it is important to remember that each tone has a specific meaning. For example, the tone “1” may mean “yes” while “2” may mean “no”. It is also important to remember that some tones may have different meanings depending on the context in which they are used. 
  
  Related Information: 
  For more information about using DTMF in SAP NetWeaver Voice, please refer to the official documentation provided by SAP. Additionally, there are many online resources available that provide tutorials and tips for using DTMF in SAP NetWeaver Voice.