What is barge-in in SAP BC-SRV-NWV - SAP NetWeaver Voice?

SAP Term: barge-in

• Component: BC-SRV-NWV

• Component Name: SAP NetWeaver Voice

• Description: An interruption by the caller during an application prompt that determines the further flow of the voice application.

Smart SAP Assistant

• Key Concepts: 
  Barge-in is a feature of SAP NetWeaver Voice Services (BC-SRV-NWV) that allows users to interrupt an ongoing voice conversation. This feature is useful for situations where the user needs to quickly provide input or ask a question without having to wait for the other person to finish speaking. 
  
  How to use it: 
  To use barge-in, the user must first enable the feature in their SAP NetWeaver Voice Services settings. Once enabled, the user can simply interrupt the conversation by speaking while the other person is still talking. The system will recognize the interruption and pause the conversation until the user has finished speaking. 
  
  Tips & Tricks: 
  When using barge-in, it is important to be mindful of the other person’s feelings and not interrupt too often. It is also important to be aware of any cultural differences that may affect how barge-in is perceived in different countries or regions. 
  
  Related Information: 
  For more information about barge-in and other features of SAP NetWeaver Voice Services, please refer to the official documentation on SAP Help Portal.