What is Workplace user in SAP BC-SRV-COM - Communication Services: Mail, Fax, SMS, Telephony?

SAP Term: Workplace user

• Component: BC-SRV-COM

• Component Name: Communication Services: Mail, Fax, SMS, Telephony

• Description: Settings and authorizations assigned to the individual Workplace user.

Smart SAP Assistant

• Key Concepts: 
  A workplace user is a user of the SAP system who has access to the Communication Services component. This component provides users with the ability to send and receive emails, faxes, SMS messages, and make phone calls. 
  
  How to use it: 
  Workplace users can access the Communication Services component by logging into their SAP system. Once logged in, they can use the various features of the component to send and receive emails, faxes, SMS messages, and make phone calls. 
  
  Tips & Tricks: 
  When using the Communication Services component, it is important to remember that all messages sent and received are stored in the SAP system. This means that all messages should be kept secure and confidential. 
  
  Related Information: 
  The Communication Services component is part of the SAP Business Suite software package. It is also available as a standalone product for customers who do not have access to the full suite of SAP software. Additionally, there are several third-party applications that can be used to integrate with the Communication Services component.