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Component: BC-SRV-COM
Component Name: Communication Services: Mail, Fax, SMS, Telephony
Description: Detailed information about a document, such as the sender, forwarder, re cipient, and the date and time when it was sent, received or read, plus further attributes.
Key Concepts: Transmission information is a component of the SAP Communication Services module. It enables users to send and receive messages via mail, fax, SMS, and telephony. It also provides the ability to store and manage message templates, as well as to track the status of sent messages. How to use it: To use transmission information, users must first create a message template. This template can then be used to send messages via mail, fax, SMS, or telephony. The status of sent messages can be tracked in the transmission information log. Tips & Tricks: When creating message templates, it is important to ensure that all necessary information is included. This will help ensure that messages are sent correctly and that recipients receive all relevant information. Related Information: For more information on transmission information, please refer to the SAP Help Portal or contact your local SAP support team.