What is switched line in SAP BC-SRV-COM - Communication Services: Mail, Fax, SMS, Telephony?

SAP Term: switched line

• Component: BC-SRV-COM

• Component Name: Communication Services: Mail, Fax, SMS, Telephony

• Description: Line in an SNA network, which is set up by dialing for connection between the communication controller and a remote link station.

Smart SAP Assistant

• Key Concepts: 
  Switched line is a communication service offered by SAP that allows users to send and receive messages via telephone, fax, SMS, and email. It is part of the BC-SRV-COM Communication Services suite. It enables users to make and receive calls, send and receive faxes, and send and receive SMS messages.
  
  How to use it: 
  To use switched line, users must first configure the communication services in the SAP system. This includes setting up the communication services for the user's company, setting up the communication services for the user's department, and configuring the communication services for the user's individual account. Once this is done, users can then use switched line to make and receive calls, send and receive faxes, and send and receive SMS messages.
  
  Tips & Tricks: 
  When using switched line, it is important to remember that all calls are recorded for quality assurance purposes. Additionally, it is important to ensure that all messages sent via switched line are compliant with applicable laws and regulations.
  
  Related Information: 
  For more information on using switched line, please refer to the SAP Help documentation on BC-SRV-COM Communication Services. Additionally, there are several online tutorials available that provide step-by-step instructions on how to configure and use switched line.