What is 'search request' in SAP BC-SRV-COM - Communication Services: Mail, Fax, SMS, Telephony?

search request - Overview

• Component: BC-SRV-COM

• Component Name: Communication Services: Mail, Fax, SMS, Telephony

• Description: Specification of one or more search criteria, which can be linked and are used to search folders for specific documents.

search request - Details

• 
  Key Concepts: 
  A search request is a feature of the SAP Communication Services component (BC-SRV-COM) that allows users to search for and retrieve information from various communication channels, such as mail, fax, SMS, and telephony. It enables users to quickly locate and access the information they need. 
  
  How to use it: 
  To use the search request feature, users must first define the search criteria. This includes specifying the communication channel (e.g. mail, fax, SMS, etc.), the sender or recipient of the communication, and any other relevant information. Once the criteria have been defined, users can execute the search request to retrieve the desired information. 
  
  Tips & Tricks: 
  When defining search criteria, it is important to be as specific as possible in order to ensure that only relevant results are returned. Additionally, users should take advantage of the “Advanced Search” option to further refine their search results. 
  
  Related Information: 
  The SAP Communication Services component also includes features such as message archiving and automated response handling. For more information on these features and how to use them, please refer to the SAP Help documentation.