What is routing server in SAP (BC-SRV-COM - Communication Services: Mail, Fax, SMS, Telephony)?

SAP Term: routing server

• Component: BC-SRV-COM

• Component Name: Communication Services: Mail, Fax, SMS, Telephony

• Description: Logical unit in the SAP system that connects to the routing system of an external call center system. A routing server controls communication between the SAP system and the routing system. The physical connection runs over an external routing gateway. In the SAP system, each gateway has a routing server.

Smart SAP Assistant

• Key Concepts: 
  A routing server is a component of the SAP Communication Services (BC-SRV-COM) that enables the sending and receiving of emails, faxes, SMS messages, and telephony. It is responsible for routing messages to their intended recipients. 
  
  How to use it: 
  The routing server can be used to send and receive emails, faxes, SMS messages, and telephony. It can be configured to route messages to their intended recipients. Additionally, it can be used to monitor the status of messages and ensure that they are delivered successfully. 
  
  Tips & Tricks: 
  When configuring the routing server, it is important to ensure that all necessary settings are in place. This includes setting up the correct ports and protocols for each type of message being sent or received. Additionally, it is important to ensure that the server is properly secured to prevent unauthorized access. 
  
  Related Information: 
  The routing server is part of the SAP Communication Services (BC-SRV-COM). For more information on this component, please refer to the SAP documentation. Additionally, there are many online resources available that provide tips and tricks for configuring and using the routing server.