What is routing attribute in SAP (BC-SRV-COM - Communication Services: Mail, Fax, SMS, Telephony)?

SAP Term: routing attribute

• Component: BC-SRV-COM

• Component Name: Communication Services: Mail, Fax, SMS, Telephony

• Description: A characteristic in business routing used to classify incoming requests on the routing server.

Smart SAP Assistant

• Key Concepts: 
  Routing attributes are used in the SAP Communication Services component (BC-SRV-COM) to define how messages are sent and received. This includes defining the type of message (e.g. email, fax, SMS, or telephony), the sender and recipient information, and any additional settings that need to be configured. 
  
  How to use it: 
  Routing attributes are used to configure the communication services in SAP. To create a routing attribute, go to the Communication Services component in the SAP system and select “Create Routing Attribute”. Enter the necessary information such as the type of message, sender and recipient information, and any additional settings that need to be configured. Once all of the information is entered, save the routing attribute. 
  
  Tips & Tricks: 
  When creating a routing attribute, make sure to double-check all of the information entered to ensure accuracy. Additionally, it is important to keep track of all routing attributes created as they can be used for future reference. 
  
  Related Information: 
  For more information on routing attributes in SAP Communication Services, please refer to the official SAP documentation here: https://help.sap.com/viewer/product/SAP_COMMUNICATION_SERVICES/latest/en-US