What is 'recipient priority' in SAP BC-SRV-COM - Communication Services: Mail, Fax, SMS, Telephony?

recipient priority - Overview

• Component: BC-SRV-COM

• Component Name: Communication Services: Mail, Fax, SMS, Telephony

• Description: Users specify the recipient priority when they create documents in the Business Workplace.

recipient priority - Details

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  Key Concepts: 
  Recipient priority is a feature of SAP Communication Services that allows users to prioritize the order in which messages are sent to recipients. This feature is useful for ensuring that important messages are sent first, and that less important messages are sent later. 
  
  How to use it: 
  To use recipient priority, users must first set up a communication service in SAP. Once the service is set up, users can assign a priority level to each recipient. The priority level can range from 1 (highest priority) to 9 (lowest priority). The system will then send messages to recipients in order of their assigned priority level. 
  
  Tips & Tricks: 
  When assigning priority levels, it is important to consider the importance of the message and the urgency of the recipient's response. For example, if a message is urgent and requires an immediate response, it should be assigned a higher priority level than a message that does not require an immediate response. 
  
  Related Information: 
  For more information on setting up and using recipient priority in SAP Communication Services, please refer to the official SAP documentation.