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Component: BC-SRV-COM
Component Name: Communication Services: Mail, Fax, SMS, Telephony
Description: A convention according to which a telephone number or a fax number is changed, when telephone connections or fax messages are transmitted between an SAP System and an external communications system. Number conversion rules adapt telephone numbers and fax numbers to meet the local and technical requirements of the systems involved. &EXAMPLE& In a local call, the telephone number 755555 is transferred from the telephony software to the SAP System. According to the number change rule for local calls, the number of the connection 7 is replaced by the combination of country code, area code, and general prefix +49 6227 7. Using the number +49 6227 7 55555, the system then searches the address management of the SAP System for the call recipient.
Key Concepts: Number conversion rule is a feature of the SAP Communication Services component (BC-SRV-COM) that allows users to convert numbers from one format to another. This is useful for sending messages in different formats, such as SMS, fax, or email. The number conversion rule can be used to convert phone numbers, postal codes, and other numerical data into a format that is compatible with the communication service being used. How to use it: To use the number conversion rule, users must first define the source and target formats for the numbers they wish to convert. This can be done in the SAP system by navigating to the Communication Services component and selecting “Number Conversion Rule” from the menu. From there, users can define the source and target formats for their numbers. Tips & Tricks: When defining a number conversion rule, it is important to ensure that all of the source and target formats are compatible with each other. Additionally, it is important to make sure that all of the numbers being converted are in a valid format before attempting to convert them. Related Information: For more information on using the number conversion rule in SAP Communication Services, please refer to the official SAP documentation at https://help.sap.com/viewer/product/SAP_COMMUNICATION_SERVICES/latest/en-US.