1. SAP Glossary
  2. Communication Services: Mail, Fax, SMS, Telephony
  3. inbox


What is inbox in SAP BC-SRV-COM - Communication Services: Mail, Fax, SMS, Telephony?


SAP Term: inbox


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  • Key Concepts: 
    Inbox is a component of the SAP Communication Services, which is a suite of tools that allow users to send and receive emails, faxes, SMS messages, and make phone calls. It is used to store incoming messages from external sources such as customers, suppliers, and partners. It also allows users to manage their outbound messages. 
    
    How to use it: 
    Inbox can be accessed through the SAP GUI or via the web interface. To access it, users must log in with their SAP user ID and password. Once logged in, users can view their inbox and manage their messages. They can also create new messages and send them to external sources. 
    
    Tips & Tricks: 
    When sending emails from Inbox, it is important to remember to include all necessary information such as the recipient’s name and address. Additionally, users should always double-check that the message has been sent correctly before closing the window. 
    
    Related Information: 
    Inbox is part of the SAP Communication Services suite of tools. Other components of this suite include Fax, SMS, and Telephony. Additionally, Inbox can be integrated with other SAP applications such as SAP Business Workflow and SAP Business Objects.
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