What is document class in SAP BC-SRV-COM - Communication Services: Mail, Fax, SMS, Telephony?

SAP Term: document class

• Component: BC-SRV-COM

• Component Name: Communication Services: Mail, Fax, SMS, Telephony

• Description: Technical classification of different documents in the Business Workplace. The following are examples of document classes: RAW - Message text SCR - SAPscript document formatted text ALI - ABAP list DOC - Microsoft Word document

Smart SAP Assistant

• Key Concepts: 
  Document class is a component of the SAP Communication Services module. It is used to define the characteristics of documents that are sent via mail, fax, SMS, or telephony. This includes the document type, sender and recipient information, and the content of the document. 
  
  How to use it: 
  Document classes are used to define the characteristics of documents that are sent via mail, fax, SMS, or telephony. This includes the document type, sender and recipient information, and the content of the document. The document class can be used to control which documents are sent and how they are sent. For example, a document class can be used to specify that a certain type of document should be sent via fax instead of email. 
  
  Tips & Tricks: 
  When creating a document class, it is important to consider how it will be used. For example, if a document class is used for sending invoices, it should include all relevant information such as the invoice number and amount due. Additionally, it is important to consider how the document will be sent. For example, if a document needs to be sent via fax, then the document class should include all necessary information for sending a fax such as the fax number and cover page information. 
  
  Related Information: 
  The SAP Communication Services module also includes other components such as message types and output types which are used in conjunction with document classes to control how documents are sent. Additionally, there are other modules such as SAP Business Workflow which can be used to automate processes that involve sending documents via mail, fax, SMS, or telephony.