What is 'correspondence' in SAP BC-SRV-COM - Communication Services: Mail, Fax, SMS, Telephony?

correspondence - Overview

• Component: BC-SRV-COM

• Component Name: Communication Services: Mail, Fax, SMS, Telephony

• Description: Information about send operations performed on documents that are linked using the reply function.

correspondence - Details

• 
  Key Concepts: 
  Correspondence is a component of SAP Communication Services, which is a suite of tools that allow users to send and receive messages via mail, fax, SMS, and telephony. It enables users to create and manage documents such as letters, emails, and faxes. It also provides features such as document archiving, document tracking, and document routing. 
  
  How to use it: 
  To use the Correspondence component of SAP Communication Services, users must first create a document template. This template can be used to create documents such as letters, emails, and faxes. Once the template is created, users can then use the Correspondence component to generate documents from the template. The generated documents can then be sent via mail, fax, SMS, or telephony. 
  
  Tips & Tricks: 
  When creating a document template for the Correspondence component of SAP Communication Services, it is important to ensure that all necessary information is included in the template. This will ensure that all generated documents are accurate and complete. Additionally, it is important to ensure that all documents are properly archived and tracked for future reference. 
  
  Related Information: 
  For more information about the Correspondence component of SAP Communication Services, please refer to the official SAP documentation at https://help.sap.com/viewer/product/SAP_COMMUNICATION_SERVICES/latest/en-US.