1. SAP Glossary
  2. Communication Services: Mail, Fax, SMS, Telephony
  3. condition


What is condition in SAP BC-SRV-COM - Communication Services: Mail, Fax, SMS, Telephony?


SAP Term: condition


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  • Key Concepts: 
    Condition is a feature of the SAP Communication Services component (BC-SRV-COM) that allows users to define rules for sending out emails, faxes, SMS messages, and telephony messages. Conditions are used to determine when a message should be sent out, and can be based on certain criteria such as customer data or order status. 
    
    How to use it: 
    To use conditions in SAP Communication Services, users must first define the criteria for when a message should be sent out. This can include customer data, order status, or any other criteria that the user wishes to use. Once the criteria have been defined, users can then create a condition that will trigger the message to be sent out when the criteria are met. 
    
    Tips & Tricks: 
    When creating conditions in SAP Communication Services, it is important to ensure that the criteria are specific enough so that only relevant messages are sent out. Additionally, users should also consider setting up multiple conditions for different scenarios so that they can ensure that all relevant messages are sent out in a timely manner. 
    
    Related Information: 
    For more information on using conditions in SAP Communication Services, please refer to the official SAP documentation here: https://help.sap.com/viewer/product/SAP_COMMUNICATION_SERVICES/latest/en-US
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