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Component: BC-SRV-COM
Component Name: Communication Services: Mail, Fax, SMS, Telephony
Description: A collection of reusable action definitions. A common profile can be included into other action profiles.
Key Concepts: Common profile is a component of the SAP Communication Services (BC-SRV-COM) that allows users to store and manage their communication preferences. This includes settings for email, fax, SMS, and telephony. It also allows users to store contact information for other users and external contacts. How to use it: To use the common profile, users must first create a profile in the SAP system. This can be done by navigating to the Communication Services menu and selecting “Create Profile”. Once the profile is created, users can then add their communication preferences and contact information. Tips & Tricks: When creating a common profile, it is important to ensure that all of the necessary information is entered correctly. This includes contact information for other users and external contacts as well as communication preferences such as email, fax, SMS, and telephony settings. Related Information: For more information on how to use the common profile component of SAP Communication Services, please refer to the official SAP documentation.