1. SAP Glossary
  2. Communication Services: Mail, Fax, SMS, Telephony
  3. appointment rule


What is appointment rule in SAP BC-SRV-COM - Communication Services: Mail, Fax, SMS, Telephony?


SAP Term: appointment rule


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  • Key Concepts: 
    Appointment rule is a feature of the SAP Communication Services component that allows users to schedule and manage appointments. It enables users to define rules for how appointments should be handled, such as when they should be sent, how long they should last, and who should be notified. Appointment rules can also be used to set up reminders for upcoming events. 
    
    How to use it: 
    To use the appointment rule feature, users must first create an appointment rule in the SAP system. This can be done by selecting the “Create Appointment Rule” option from the Communication Services menu. Once the rule is created, users can then specify the details of the appointment, such as the date and time, duration, and participants. The rule can then be saved and activated. 
    
    Tips & Tricks: 
    When creating an appointment rule, it is important to ensure that all of the details are correct. This includes making sure that all participants are included in the rule and that the date and time are accurate. Additionally, it is important to remember to save and activate the rule after it has been created. 
    
    Related Information: 
    For more information on appointment rules in SAP Communication Services, please refer to the official SAP documentation at https://help.sap.com/viewer/product/SAP_COMMUNICATION_SERVICES/latest/en-US/index.html?t=1575450099092
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