1. SAP Glossary
  2. Communication Services: Mail, Fax, SMS, Telephony
  3. alert inbox


What is alert inbox in SAP BC-SRV-COM - Communication Services: Mail, Fax, SMS, Telephony?


SAP Term: alert inbox


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  • Key Concepts: The alert inbox is a component of the SAP Communication Services suite. It is used to store and manage incoming messages from external systems, such as emails, faxes, SMS messages, and telephony calls. The alert inbox allows users to quickly access and respond to these messages in a timely manner.
    How to use it: The alert inbox can be accessed through the SAP GUI. Once logged in, users can view all incoming messages and respond accordingly. The alert inbox also allows users to set up filters to quickly sort through messages and prioritize them based on importance.
    Tips & Tricks: It is important to regularly check the alert inbox for new messages. This will ensure that all incoming messages are responded to in a timely manner. Additionally, setting up filters can help users quickly identify important messages and prioritize them accordingly.
    Related Information: The alert inbox is part of the SAP Communication Services suite, which also includes mail, fax, SMS, and telephony services. For more information on these services, please refer to the SAP Help Portal.

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