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Component: BC-SRV-COM
Component Name: Communication Services: Mail, Fax, SMS, Telephony
Description: Container for the exchange of application-specific variables between the local systems alert providers and the central alert server. Also used by the Alert Framework for the exchange of internal information. Interface between the application that triggers the alert and the central Alert Framework.
Key Concepts: An alert container is a component of the SAP Communication Services (BC-SRV-COM) that allows users to send and receive messages via mail, fax, SMS, and telephony. It is used to store messages that have been sent or received, as well as to manage the communication process. How to use it: The alert container can be accessed through the SAP GUI. Once in the alert container, users can view messages that have been sent or received, as well as create new messages. The alert container also allows users to manage the communication process by setting up rules for when messages should be sent or received. Tips & Tricks: When creating a new message in the alert container, it is important to make sure that all of the necessary information is included in the message. This includes the recipient’s address, subject line, and body of the message. Additionally, it is important to make sure that any attachments are included in the message before sending it. Related Information: The alert container is part of the SAP Communication Services (BC-SRV-COM). Other components of this service include mail servers, fax servers, SMS servers, and telephony servers. Additionally, there are various tools available for managing communication processes within SAP such as workflow and business rules.