What is status in SAP BC-SRV-CM - Case Management?

SAP Term: status

• Component: BC-SRV-CM

• Component Name: Case Management

• Description: The status of a case. Unlike the SAP status, this status is set by the SAP customer. Examples: "In Processing" "Complete"

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• Key Concepts: 
  Status is a term used in SAP BC-SRV-CM Case Management to indicate the current state of a case. It is used to track the progress of a case and can be changed as the case progresses. The status of a case can be set to one of several predefined values, such as “Open”, “In Progress”, “Closed”, or “On Hold”. 
  
  How to use it: 
  When creating a new case in SAP BC-SRV-CM Case Management, the status should be set to “Open”. As the case progresses, the status should be updated accordingly. For example, if the case is being worked on by an analyst, the status should be changed to “In Progress”. When the case is completed, the status should be changed to “Closed”. If the case needs to be put on hold for any reason, the status should be changed to “On Hold”. 
  
  Tips & Tricks: 
  It is important to keep track of the status of each case in SAP BC-SRV-CM Case Management. This will help ensure that cases are being worked on in a timely manner and that all cases are being addressed appropriately. Additionally, it is important to update the status of a case as soon as possible after any changes have been made. This will help ensure that all stakeholders are aware of the current state of the case. 
  
  Related Information: 
  For more information about using status in SAP BC-SRV-CM Case Management, please refer to the official documentation available on SAP's website. Additionally, there are many online tutorials and videos available that provide step-by-step instructions for setting and updating status in SAP BC-SRV-CM Case Management.