1. SAP Glossary
  2. SAP Business Workflow
  3. customer task


What is 'customer task' in SAP BC-BMT-WFM - SAP Business Workflow?


customer task - Overview

  • Component: BC-BMT-WFM

  • Component Name: SAP Business Workflow

  • Description: A single-step task with the following properties: Object type T in organizational management Client specific With validity period Plan version specific Customer tasks will not be supported in future releases.


customer task - Details


  • Key Concepts: Customer task is a type of workflow task in SAP Business Workflow. It is used to assign tasks to external users, such as customers, vendors, or partners. The customer task can be used to send notifications, collect data, or request approvals from external users.
    How to use it: To use customer tasks in SAP Business Workflow, you must first create a workflow template and define the customer task. This includes specifying the task type, the recipient of the task, and any additional information that needs to be included in the task. Once the customer task is created, it can be triggered by an event or manually started.
    Tips & Tricks: When creating customer tasks in SAP Business Workflow, it is important to ensure that all necessary information is included in the task. This includes any data that needs to be collected from the recipient and any instructions on how to complete the task. Additionally, it is important to set a deadline for completing the task so that it can be completed in a timely manner.
    Related Information: For more information on customer tasks in SAP Business Workflow, please refer to the official SAP documentation at https://help.sap.com/viewer/product/SAP_BUSINESS_WORKFLOW/731/en-US.

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customer task - Related SAP Terms

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