What is 'main reference object' in SAP AP-SRP - CRM Service Request Processing?

main reference object - Overview

• Component: AP-SRP

• Component Name: CRM Service Request Processing

• Description: The main product or IBase in a business transaction for which a service is requested.

main reference object - Details

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  Key Concepts: 
  Main reference object is a term used in SAP CRM Service Request Processing (AP-SRP). It is an object that is used to store the data related to a service request. This object is used to link the service request to other objects, such as customer, product, and service. 
  
  How to use it: 
  The main reference object is used to store the data related to a service request. This data includes the customer, product, and service associated with the request. The main reference object can also be used to link the service request to other objects, such as customer, product, and service. 
  
  Tips & Tricks: 
  When creating a service request, it is important to ensure that the main reference object is properly linked to all relevant objects. This will ensure that all data related to the service request is properly stored and accessible. 
  
  Related Information: 
  For more information on SAP CRM Service Request Processing (AP-SRP), please refer to the SAP Help Portal.