What is Manager Dashboard in SAP AP-LM-SPC - CRO14-Service Provider Cockpit?

SAP Term: Manager Dashboard

• Component: AP-LM-SPC

• Component Name: CRO14-Service Provider Cockpit

• Description: A work center view which provides status information for multiple provisioning and software maintenance processes at a glance.

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• Key Concepts: 
  Manager Dashboard is a component of the Service Provider Cockpit (SPC) in SAP. It provides an overview of the performance of service providers and their services. It allows managers to quickly identify areas of improvement and take corrective action. The dashboard includes key performance indicators (KPIs) such as service level agreements (SLAs), customer satisfaction, and cost savings. 
  
  How to use it: 
  The Manager Dashboard can be accessed from the SPC main menu. Once in the dashboard, managers can view KPIs for each service provider and their services. They can also drill down into specific services to view more detailed information. Additionally, managers can set up alerts to be notified when certain KPIs are not met. 
  
  Tips & Tricks: 
  When setting up alerts, it is important to ensure that they are set up correctly so that they are triggered when necessary. Additionally, it is important to review the KPIs regularly to ensure that they are accurate and up-to-date. 
  
  Related Information: 
  The Manager Dashboard is part of the Service Provider Cockpit (SPC) in SAP. Other components of the SPC include Service Provider Performance Management, Service Provider Cost Management, and Service Provider Quality Management.