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Component: AP-CQP
Component Name: CRM Customer Quote Processing
Description: An offer by a seller to a customer for the delivery of goods or services according to fixed terms. The offer is legally binding for the seller for a specific period of time.
Key Concepts: Customer Quote is a component of SAP CRM that enables customers to create and manage quotes. It allows customers to create quotes for products and services, track the status of their quotes, and view the details of their quotes. It also provides customers with the ability to compare different quotes and make decisions based on the information provided. How to use it: To use Customer Quote, customers must first log into their SAP CRM account. Once logged in, they can access the Customer Quote component from the main menu. From there, they can create a new quote by entering the product or service details, setting the terms and conditions, and selecting a payment method. Once the quote is created, customers can track its status and view its details. Tips & Tricks: When creating a quote, customers should make sure to include all relevant information such as product or service details, terms and conditions, and payment method. This will ensure that they have all the necessary information to make an informed decision when comparing different quotes. Additionally, customers should always double-check their quotes before submitting them to ensure accuracy. Related Information: For more information about Customer Quote, customers can refer to SAP’s official documentation or contact their customer service representative. Additionally, there are many online resources available that provide helpful tips and tricks for using Customer Quote.