How To Fix VSB003 - Motif commande client non valable utilisé dans procédure facturation clt

SAP Error Message - Details

• Message type: E = Error

• Message class: VSB - Self-Billing Procedure Messages

• Message number: 003

• Message text: Motif commande client non valable utilisé dans procédure facturation clt

Quelle est la cause de ce problème?

One or more order reasons have been specified in Customizing that, by
definition, cannot be used in the credit memo process.
Both value-based relevant reasons must be set up as reasons that can be
used in retroactive billing.
Both value and quantity-based relevant reasons have to be flagged as
retroactive billing reasons.
The following reasons do not meet these prerequisities:
&V1& - Reason for automatic clearing posting (value-based)
&V2& - Reason for automatic clearing posting (quantity/value-based)
&V3& - Reason for new open item (value-based)
&V4& - Reason for new open item s (quantity/value-based)

Réponse du système

The system does not permit further processing with these reasons.

Comment corriger cette erreur?

Select other order reasons in the <DS:TRAN.OVD4>general parameters</>
for credit memo request process, or flag the <DS:TRAN.OVAU>order reasons
</> that have been set, so that they are suitable for the credit memo
process.
After the order reasons have been corrected, you have to restart the
respective step in the credit memo process again.
If the error occurred during the verification step, then you have to
trigger the verification step again.
If the error occurred during the processing step, then you have to
trigger the processing step again.

Procédure pour les administrateurs système

Le système émet un message d'erreur et ne vous permettra pas de poursuivre cette transaction tant que l'erreur n'est pas résolue.

Extrait du message d'erreur du système SAP. Copyright SAP SE.