How To Fix T5183 - Erreur config. : poste de travail non valide pr utilis. &1 (-> descript.)

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 183

• Message text: Erreur config. : poste de travail non valide pr utilis. &1 (-> descript.)

Quelle est la cause de ce problème?

In order to be able to process the incoming call correctly, either work
center data must already be stored with the server &V2& in the memory or
there must be no data at all stored in the memory (the data are read
when logging on to the SAP system in dialog from the SAPphone
configuration and stored in the memory). In this case, data were found
in the memory but the server stored there does not correspond to the
current server &V2&.

Réponse du système

The call was not reported in the SAP system.

Comment corriger cette erreur?

If user &V1& is your user, check your work center settings in
<DS:TRAN.SPHA>SAPphone: Work center settings</>. If necessary, perform a
connection test in the transaction.

Procédure pour les administrateurs système

If user &V1& is an RFC user, then one user is probably used by several
telephony servers for logging on to the SAP system. This is not allowed.
In a central installation each telephony server must have a separate
user.

Extrait du message d'erreur du système SAP. Copyright SAP SE.