How To Fix SO447 - Erreur lors de l'archivage du document dans le Knowledge Provider

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 447

• Message text: Erreur lors de l'archivage du document dans le Knowledge Provider

Quelle est la cause de ce problème?

An error occured when storing the document in the Knowledge Provider
(KPRO).

Réponse du système

The document was not stored, the process was terminated.

Comment corriger cette erreur?

Solve the error and save the document again. Possible causes could be:
+,,The save category SOFFDB has been redefined by a new category. The
Customizing data of this new save category is not properly maintained or
the new save category does not exist. Check the Customizing.
+,,You are using an external content server for the save, that is, the
save category SOFFDB was redefined by SOFFHTTP. The content server is
not connected correctly or cannot be reached for other reasons. Check
the connection to the content server.
+,,The document is locked in an external application and can therefore
not be read. Close the external application and save the document again.

Procédure pour les administrateurs système

Le système émet un message d'erreur et ne vous permettra pas de poursuivre cette transaction tant que l'erreur n'est pas résolue.

Extrait du message d'erreur du système SAP. Copyright SAP SE.