How To Fix RT138 - Temps moyen pour les processus de dialogue à longue durée d'exécution

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 138

• Message text: Temps moyen pour les processus de dialogue à longue durée d'exécution

Quelle est la cause de ce problème?

This monitoring tree element (MTE) reports on long-running tasks (user
dialog steps) in dialog work processes on this application server.
Such long-running tasks can block other users' dialog steps and can
produce a general degradation of dialog response time for interactive
users.

Réponse du système

Le système émet un message d'erreur et ne vous permettra pas de poursuivre cette transaction tant que l'erreur n'est pas résolue.

Comment corriger cette erreur?

If an alert occurs in this MTE, check to see whether the problem has
degraded dialog response time. Also check related dialog MTEs to
determine whether the problem is also showing up in long queue waiting
times and high work process utilization.
Resolving this problem requires analysis of the long-running dialog
steps. Is a parallel background job running in dialog work processes?
Are some users running large reports or performing other long-running
operations?
Corrective measures include moving users to another (additional)
application server, asking users to schedule long-running reports or
other actions as background jobs in off-peak time periods, adding work
processes (for example, by switching operation modes), and moving
parallel background jobs to off-peak times.

Extrait du message d'erreur du système SAP. Copyright SAP SE.