How To Fix MN363 - La base de condition est égale à zéro (vérifiez la mise à jour)

SAP Error Message - Details

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 363

• Message text: La base de condition est égale à zéro (vérifiez la mise à jour)

Quelle est la cause de ce problème?

Translation: In part identical to MN362
The
<DS:GLOS.3526C799AFAB52B9E10000009B38F974>condition basis</> of the
<DS:GLOS.3526C79FAFAB52B9E10000009B38F974>condition record</> that
results from the update of business volume data from the documents
(purchase orders, goods receipts, invoices, supplier billing documents,
settlement documents) is zero.
As the
<DS:GLOS.352A1FB41F085BF7E10000009B38F974>scale basis</> is not zero,
an error may have occurred in the updating of business volumes.
Possible causes:

Le système émet un message d'erreur et ne vous permettra pas de poursuivre cette transaction tant que l'erreur n'est pas résolue.

The volume, points score etc. are missing in the documents, in the
purchasing info record and/or material master, so the value is posted as
zero.
In rare cases, the situation may arise because price determination
defined the condition record, but the update was carried out without
quantity, volume, weight (e.g. services, subsequent debits, blanket
purchase orders etc.).
The calculation schema is not maintained in full.
For correct updating of the value of the business volume, indicator "7"
(transfer of values to KOMP-BONBA) must be entered in the level in field
"Subtotals" from which the end-of-period rebate is to be calculated. An
entry in the column "Level from" relates only to the calculation of
provisions, not to the updating of the value of the business volume.
If necessary, you can also use other subtotals.

Réponse du système

The system may determine incorrect update data (business volumes).

Comment corriger cette erreur?

Check the business volume data that the system determines.
If this is not correct, check the documents concerned.
If there is an error here, the data updated for settlement in the
Logistics Information System is incorrect too.
Check the settlement accounting already performed.
If necessary, contact your system administrator.
The document concerned (price determination) has the number &V1&, item
&V2&. For the number of the document (update) please see the list
output.

Procédure pour les administrateurs système

The condition record has (internal) number &V3&.

Extrait du message d'erreur du système SAP. Copyright SAP SE.