How To Fix ICL_CF241 - &1 &2 constituent application excessive en tant que franchise

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 241

• Message text: &1 &2 constituent application excessive en tant que franchise

Quelle est la cause de ce problème?

An excessive deductible was applied for this payment or for the total of
all payments in this subclaim. The compensation calculation reveals
that an amount of &V1& &V2& was applied in excess.
It might be the case that part of the deductible was applied in a
previous payment, meaning that the amount of the entitlement (claim) was
reduced by the compensation limit.
You can create this payment, but the deductible of the previous payment
might have to be reduced. This means that an additional payment might be
necessary.

Le système émet un message d'erreur et ne vous permettra pas de poursuivre cette transaction tant que l'erreur n'est pas résolue.

Réponse du système

Comment corriger cette erreur?

When such a case occurs, you can use the <ZK>Reassign Payment</> icon to
change the previous payment so that a lower deductible or no deductible
at all is offset with this payment.
To ensure that the payment amount of the reassigned payment remains the
same, you must reduce the benefit that was paid out by the same amount.
As the benefit that was really paid out with the previous payment has
now been reduced, you might have to create another payment to make up
for the current entitlement.

Procédure pour les administrateurs système

Extrait du message d'erreur du système SAP. Copyright SAP SE.