How To Fix ICL2383 - Variantes du programme RICL_STATUS_REPORTS inexistantes

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 383

• Message text: Variantes du programme RICL_STATUS_REPORTS inexistantes

Quelle est la cause de ce problème?

Report <AB>RICL_STATUS_REPORTS</> needs the variants <AB>CUS
<(>&<)>CLAIMHNDLR</> and <AB>CUS<(>&<)>SUBCLHNDLR</> to calculate the
key figure <ZK>Open Claims at End of Evaluation Period</>. The
evaluation month is the current month.
The system cannot calculate the key figures without the two
above-mentioned variants.

Réponse du système

Le système émet un message d'erreur et ne vous permettra pas de poursuivre cette transaction tant que l'erreur n'est pas résolue.

Comment corriger cette erreur?

Procédure pour les administrateurs système

Create these two variants. Proceed as follows:
<ZH>Note</>: Create the variant in a client that permits cross-client
Customizing.
Call transaction <DS:TRAN.SA38>SA38</>.
Enter the report name <AB>RICL_STATUS_REPORTS</>.
Choose <ZK>Goto -> Variants</>.
Use the input help to choose the following variant: <AB>SAP
<(>&<)>CLAIMHNDLR</>.
Choose |@14@ (<ZK>Copy</>).
Enter the new variant name <AB>CUS<(>&<)>CLAIMHNDLR</>.
Confirm the dialog boxes that follow and include the variant in a
transport request.
Enter the Role-Based Performer roles that you use in your company for
the responsible claim handler at <ZH>claim header level</>.
Repeat steps 4-9 for the variant <AB>SAP<(>&<)>SUBCLHNDLR</> and change
this to customer variant <AB>CUS<(>&<)>SUBCLHNDLR</>.
Enter the Role-Based Performer roles that you use in your company for
the responsible claim handler at <ZH>subclaim</> level.

Extrait du message d'erreur du système SAP. Copyright SAP SE.