How To Fix ICL2271 - Des droits spéciaux existent ; sélectionner un bénéficiaire autorisé

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 271

• Message text: Des droits spéciaux existent ; sélectionner un bénéficiaire autorisé

Quelle est la cause de ce problème?

In this claim there is at least one 'special right in the contract' or
one 'special right in the claim'. This means that you can pay out the
benefit to a special rights beneficiary.

Réponse du système

The system only displays this message as information. The purpose of
this is to prevent you from paying out the benefit to an unentitled
payee (such as the policyholder) instead of to the special rights
beneficiary. However, it is left to your discretion whether you actually
pay out the benefit to the special rights beneficiary.

Comment corriger cette erreur?

Information on special rights
To find out about the individual special rights, proceed as follows:
Special rights in the contract:
Choose the contract in the navigation tree.
Choose the <ZK>Special Rights in the Contract</> tab page
Special rights in the claim:
At claim header or subclaim level (depending whether the special right
was created at claim header or subclaim level) choose the <ZK>Special
Rights in the Claim</> tab page
Payout
Navigate to the payments screen.
In the input help on the payee, select the special rights beneficiary.
Enter the remaining data on the payment.
Save.
The payout is made to the special rights beneficiary.
This has the following consequences for display of the information
message:
Special rights in the contract
With special rights in the contract, the system no longer displays this
information message as long as no other special rights exist.
Special rights in the claim
With special rights in the claim you firstly need to flag the special
right as completed. To do so, choose the <ZK>Special Rights in Claim</>
tab page and set the <ZK>Completed</> indicator for the special right in
question.
In future, the system does not display this information message if no
other special rights exist.

Le système émet un message d'erreur et ne vous permettra pas de poursuivre cette transaction tant que l'erreur n'est pas résolue.

Procédure pour les administrateurs système

Extrait du message d'erreur du système SAP. Copyright SAP SE.