How To Fix FKKPREP163 - Aucune entrée de Customizing trouvée pour déclencheur &1 pour compte &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKPREP - Prepaid Functions

• Message number: 163

• Message text: Aucune entrée de Customizing trouvée pour déclencheur &1 pour compte &2

Quelle est la cause de ce problème?

When a prepaid account is closed, two triggers for the closing
operations are updated in table FKKPREPACC_CLOSE.
The E trigger initiates the first processing.
The F trigger is responsible for final processing.

Le système émet un message d'erreur et ne vous permettra pas de poursuivre cette transaction tant que l'erreur n'est pas résolue.

The E trigger can be processed immediately. In the case of the F
trigger, an amount of time that is defined in Customizing has to elapse
before it can be processed. Once a trigger is processed successfully,
the system deletes it. As soon as a prepaid account has no more
triggers, you can archive the closed prepaid account.
For manual postprocessing, you use transaction FP40P (see the SAP Easy
Access screen under <LS>Account -> Prepaid -> Process Prepaid Balance</>
).
For the correct write-off within the desired limits, the system reads
the Customizing entry for the company code determined for the prepaid
account.

Réponse du système

Comment corriger cette erreur?

Check the system settings in Customizing for Contract Accounts
Receivable and Payable under <LS>Prepaid Processing -> Closing
Activities -> Define Specifications for Closing Activities</>.

Procédure pour les administrateurs système

Extrait du message d'erreur du système SAP. Copyright SAP SE.