How To Fix FKKBIX799 - Aucun instantané pour contrat &1 depuis &2. Annulation impossible/requise

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKBIX - Conv.Inv.: Billing (Invoice Preprocessing)

• Message number: 799

• Message text: Aucun instantané pour contrat &1 depuis &2. Annulation impossible/requise

Quelle est la cause de ce problème?

In SAP Convergent Charging, there are no snapshots for provider contract
&v1& since &v2&.

Réponse du système

It is not possible to execute <DS:DE.RERATETRIGUUID_KK>rerating</>,
since no information about previous rating runs and counter values is
available. In SAP Convergent Invoicing, there also should not be any
consumption items or billable items for this time period. Reversing
consumption items and billable items should therefore not be necessary.
However it can nonetheless the case that there is a rerating in the
strictest sense of the word (that is, the consumption items receive new
values), if, for example, items that are ratable are already scheduled
for rating through previous rerating requests for the same business
partner. In that case, the execution of rerating is limited to the new
valuation of these items.

Comment corriger cette erreur?

Le système émet un message d'erreur et ne vous permettra pas de poursuivre cette transaction tant que l'erreur n'est pas résolue.

Procédure pour les administrateurs système

Extrait du message d'erreur du système SAP. Copyright SAP SE.