How To Fix CRMS4_SRV_CTR031 - Activez le processus de modification pour la prolongation automatique.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_CTR - Messages for Service Contract

• Message number: 031

• Message text: Activez le processus de modification pour la prolongation automatique.

Quelle est la cause de ce problème?

You cannot start the auto renewal for service contract items because the
change process for the auto renewal of service contract items has not
been activated.

Réponse du système

The program
<DS:RE.CRMS4_SERVICE_CONTRACT_RENEWAL>Renew Service Contract Items</>
cannot process the service contract items that are due for renewal here.

Comment corriger cette erreur?

Contact your system administration.

Procédure pour les administrateurs système

To activate the change process for the auto renewal of service contract
items, enter the BTMF process <LB>SC_ITEM_RENEW</> in the Customizing
activity
<DS:SIMG.CRMV_BTMF_PR_PRC>Settings for the Maintenance Framework (BTMF)
</> in the <LS>Activate Change Process</> view.

Extrait du message d'erreur du système SAP. Copyright SAP SE.